RFC7444: Security Labels in Internet Email
Download in PDF format Download in text format
Related keywords:
(Confidential Label)
(email)
(ESS)
(header fields)
(Message Sensitivity)
(Security Label)
Independent Submission K. Zeilenga Request for Comments: 7444 A. Melnikov Category: Informational Isode Limited ISSN: 2070-1721 February 2015 Security Labels in Internet Email Abstract This document describes a header field, SIO-Label, for use in Internet email to convey the sensitivity of the message. This header field may carry a textual representation (a display marking) and/or a structural representation (a security label) of the sensitivity of the message. This document also describes a header field, SIO-Label- History, for recording changes in the message's label. Status of This Memo This document is not an Internet Standards Track specification; it is published for informational purposes. This is a contribution to the RFC Series, independently of any other RFC stream. The RFC Editor has chosen to publish this document at its discretion and makes no statement about its value for implementation or deployment. Documents approved for publication by the RFC Editor are not a candidate for any level of Internet Standard; see Section 2 of RFC 5741. Information about the current status of this document, any errata, and how to provide feedback on it may be obtained at http://www.rfc-editor.org/info/rfc7444. Copyright Notice Copyright (c) 2015 IETF Trust and the persons identified as the document authors. All rights reserved. This document is subject to BCP 78 and the IETF Trust's Legal Provisions Relating to IETF Documents (http://trustee.ietf.org/license-info) in effect on the date of publication of this document. Please review these documents carefully, as they describe your rights and restrictions with respect to this document. Zeilenga & Melnikov Informational [Page 1] RFC 7444 Security Labels in Internet Email February 2015 Table of Contents 1. Introduction ....................................................2 1.1. Relationship to Inline Sensitivity Markings ................3 1.2. Relationship to Preexisting Security Label Header Fields ...4 1.3. Relationship to Enhanced Security Services for S/MIME ......4 2. Conventions Used in This Document ...............................5 3. Overview ........................................................5 4. The SIO-Label Header Field ......................................6 5. The SIO-Label-History Header Field ..............................9 6. IANA Considerations ............................................12 7. Security Considerations ........................................12 8. References .....................................................14 8.1. Normative References ......................................14 8.2. Informative References ....................................15 Acknowledgements ..................................................16 Authors' Addresses ................................................16 1. Introduction A security label, sometimes referred to as a confidentiality label, is a structured representation of the sensitivity of a piece of information. A security label can be used in conjunction with a clearance, a structured representation of what sensitive information a person (or other entity) is authorized to access, and a security policy to control access to each piece of information. For instance, an email message could have an "EXAMPLE CONFIDENTIAL" label that requires the sender and the receiver to have a clearance granting access to information labeled "EXAMPLE CONFIDENTIAL". X.841 [X.841] provides a discussion of security labels, clearances, and security policy. A display marking is a textual representation of the sensitivity of a piece of information. For instance, "EXAMPLE CONFIDENTIAL" is a textual representation of the sensitivity. A security policy can be used to generate display markings from security labels. Display markings are generally expected to be prominently displayed whenever the content is displayed. Sensitivity-based authorization is used in networks that operate under a set of information classification rules, such as in government and military agency networks. The standardized formats for security labels, clearances, security policy, and associated authorization models are generalized and can be used in non- government deployments where appropriate. Zeilenga & Melnikov Informational [Page 2] RFC 7444 Security Labels in Internet Email February 2015 Security labels may also be used for purposes other than authorization. In particular, they may be used simply to convey the sensitivity of a piece information. The security label could be used, for instance, to organize content in a content store. This document describes a protocol for conveying the sensitivity of a electronic mail message [RFC5322] as a whole. In particular, this document describes a header field, SIO-Label, that carries a security label, a display marking, and display colors. This document also describes a header field, SIO-Label-History, that records changes in the message's security label. This protocol is based in part upon "XEP-0258: Security Labels in XMPP" [XEP258]. 1.1. Relationship to Inline Sensitivity Markings In environments requiring messages to be marked with an indication of their sensitivity, it is common to place a textual representation of the sensitivity, a display marking, within the body to the message and/or in the Subject header field. For instance, the authors often receives messages of the form: To: author <author@example.com>; From: Some One <someone@example.net>; Subject: the subject (UNCLASSIFIED) UNCLASSIFIED Text of the message. UNCLASSIFIED Typically, when placed in the body of the message, the marking is inserted into the content such that it appears as the first line(s) of text in the body of the message. This is known as a FLOT (First Line(s) of Text) marking. The marking may or may not be surrounded by other text indicating that the marking denotes the sensitivity of the message. A FLOT may also be accompanied by a LLOT (Last Line(s) of Text) marking. The message above contains a two-line FLOT and a two-line LLOT (in both cases, a line providing the marking and an empty line between the marking and the original content appear). Typically, when placed in the Subject of the message, the marking is inserted before or after the contents of the original Subject field; it is surrounded by parentheses or the like and/or separated from the content by white space. Zeilenga & Melnikov Informational [Page 3] RFC 7444 Security Labels in Internet Email February 2015 The particular syntax and semantics of inline sensitivity markings are generally a local matter. This hinders interoperability within an organization wanting to take actions based upon these markings and hinders interoperability between cooperating organizations wanting to usefully share sensitivity information The authors expect that such markings will continue to be widely used, especially in the absence of ubiquitous support for a standardized header field indicating the sensitivity of the message. The authors hope that through the use of a formally specified header field, interoperability within organizations and between organizations can be improved. 1.2. Relationship to Preexisting Security Label Header Fields A number of non-standard header fields, such as the X-X411 field, are used to carry a representation of the sensitivity of the message, whether a structured representation or textual representation. The authors hope that the use of preexisting (non-standard) header fields will be replaced, over time, with the use of the header field described in this document. 1.3. Relationship to Enhanced Security Services for S/MIME Enhanced Security Services for S/MIME (ESS) [RFC2634] provides, amongst other services, signature services "for content integrity, non-repudiation with the proof of origin, and [securely] binding attributes (such as a security label) to the original content". While it may be possible to utilize the protocol described in this document concurrently with ESS, this protocol should generally be viewed as an alternative to ESS. It is noted that in ESS, the security label applies to MIME [RFC2045] content, where in this protocol, the label applies to the message as a whole. It is also noted that in ESS, security labels are securely bound to the MIME content through the use of digital signatures. This protocol does not provide message-signing services and hence does not provide secure binding the label to the message, content integrity, or non-repudiation of the proof of origin. This protocol is designed for situations/environments where message signing is not necessary to provide sufficient security. Zeilenga & Melnikov Informational [Page 4] RFC 7444 Security Labels in Internet Email February 2015 2. Conventions Used in This Document The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in this document are to be interpreted as described in [RFC2119]. The formal syntax specifications in this document use the Augmented Backus-Naur Form (ABNF) as described in [RFC5234]. The term "base64 encoding" is used to refer to the "Base 64 encoding" defined in Section 4 of [RFC4648]. The term "BER encoding" is used to refer to encoding per the Basic Encoding Rules (BER) as defined in [X.690]. 3. Overview A Mail User Agent (MUA) originating a message can, if so configured, offer the user a menu of sensitivities to choose from and, upon selection, insert the display marking, foreground and background colors, and security label parameters associated with that selection into the SIO-Label header field of the message. Mail Submission Agents (MSAs), Mail Transfer Agents (MTAs), and Mail Delivery Agents (MDAs) can then, if so configured, use the provided sensitivity information (or lack thereof) in determining whether to accept, forward, or otherwise act on the message as submitted. These agents, hereafter referred to as Service Agents (SAs), can, if so configured, modify the sensitivity information of the message, such as replacing the security label and/or display marking with equivalent representations of the sensitivity of the message. SAs that add, modify, or delete the SIO-Label header field SHOULD add an SIO-Label-History header. Receiving MUAs that implement this extension SHALL, when displaying the message, also prominently display the marking, if any, conveyed in the SIO-Label header field or, if policy-aware and configured to display locally generated markings, a marking generated by the conveyed label and the governing policy. It is also desirable to display this marking in listings of messages. In the case the conveyed marking is displayed, the marking SHOULD be displayed using the foreground and background colors conveyed in the header field. In the case the marking was generated from a conveyed label and the governing policy, the marking SHOULD be displayed using the foreground and background colors conveyed by the governing policy. Zeilenga & Melnikov Informational [Page 5] RFC 7444 Security Labels in Internet Email February 2015 While MUAs are not expected to make authorization decisions based upon values of the SIO-Label header field, MUAs can otherwise use the provided sensitivity information (or lack thereof) in determining how to act on the message. For instance, the MUA may organize messages in its store of messages based upon the content of this header field. 4. The SIO-Label Header Field The header field name is "SIO-Label", and its content is a set of key/value pairs, each referred to as a parameter. Formal header field syntax: sio-label = "SIO-Label:" [FWS] sio-label-parm-seq [FWS] CRLF sio-label-parm-seq = sio-label-parm [ [FWS] ";" [FWS] sio-label-parm-seq ] sio-label-parm = parameter where the parameter production is defined in [RFC2231], the FWS production is defined in [RFC5322], and the CRLF production is defined in [RFC5234]. It is noted that the productions defined in [RFC2231] rely on the ABNF in [RFC0822], which implicitly allows for white space in certain cases. In particular, white space is implicitly allowed in the parameter production immediately before and after the "=". It is also noted that [RFC2231] allows for quoted- string values (for parameter production) of substantial length, for string characters outside of US-ASCII, or for other such cases. Implementors should consult the referenced specifications for details. The "marking" parameter is a display string for use by implementations that are unable or unwilling to utilize the governing security policy to generate display markings. The "marking" parameter SHOULD generally be provided in SIO-Label header fields. It ought only be absent where an SA relies on other SAs to generate the marking. The "fgcolor" and "bgcolor" parameters are tokens restricted to color production representing the foreground and background colors, respectively, for use in colorizing the display marking string. Their values are RGB colors in hexadecimal format (e.g., "#ff0000"), or one of the Cascading Style Sheets (CSS) color names (e.g., "red") given in named-color type below (the 16 HTML4 colors + "orange") [CSS3-Color]. The default foreground color is black. The default Zeilenga & Melnikov Informational [Page 6] RFC 7444 Security Labels in Internet Email February 2015 background is white. The "fgcolor" and "bgcolor" parameters SHALL be absent if the "marking" parameter is absent. The HEXDIG production below is defined in [RFC5234]. Formal color syntax: color = hex-color / named-color hex-color = "#" 6HEXDIG ; Hex-encoded RGB named-color = "aqua" / "black" / "blue" / "fuschia" / "gray" / "green" / "lime" / "maroon" / "navy" / "olive" / "purple" / "red" / "silver" / "teal" / "white" / "yellow" / "orange" ; named colors The "type" parameter is a quoted string containing the string ":ess", the string ":x411", the string ":xml", or a URI [RFC3986] denoting the type and encoding of the "label" parameter. The "label" parameter value is a quoted string. The "type" parameter SHALL be present if the "label" parameter is present. The "label" parameter SHALL be present if the "type" parameter is present. When sensitivity-based authorization is performed, the absence of the "type" and "label" parameters indicates that the message is handled under default handling rules (e.g., as if no SIO-Label was present). The string ":ess" indicates that the "label" parameter value is the base64 encoding of the BER encoding of an ESS security label [RFC2634]. Zeilenga & Melnikov Informational [Page 7] RFC 7444 Security Labels in Internet Email February 2015 ESS Label Example: SIO-Label: marking="EXAMPLE CONFIDENTIAL"; fgcolor=black; bgcolor=red; type=":ess"; label="MQYGASkCAQM=" The string ":x411" indicates that the "label" parameter value is the base64 encoding of the BER encoding of an X.411 security label [X.411]. X.411 Label Example: SIO-Label: marking="EXAMPLE CONFIDENTIAL"; fgcolor=black; bgcolor=red; type=":x411"; label="MQYGASkCAQM=" The string ":xml" indicates that the "label" parameter value is the base64 encoding of a security label represented using [XML]. The XML prolog SHOULD be absent unless specifically required (such as when the character encoding is not UTF-8). The particular flavor of security label representation is indicated by the root element name and its name space. XML Label Example: SIO-Label: marking="EXAMPLE CONFIDENTIAL"; fgcolor=black; bgcolor=red; type=":xml"; label*0="PFNlY0xhYmVsIHhtbG5zPSJodHRwOi8vZXhhbX"; label*1="BsZS5jb20vc2VjLWxhYmVsLzAiPjxQb2xpY3lJ"; label*2="ZGVudGlmaWVyIFVSST0idXJuOm9pZDoxLjEiLz"; label*3="48Q2xhc3NpZmljYXRpb24+MzwvQ2xhc3NpZmlj"; label*4="YXRpb24+PC9TZWNMYWJlbD4="; where the XML label, with new lines and white space added for readability, is: <SecLabel xmlns="http://example.com/sec-label/0"> <PolicyIdentifier URI="urn:oid:1.1"/> <Classification>3</Classification> </SecLabel> The ":ess" and ":x411" formats SHOULD be used to represent ESS or X.411 security labels, respectively, instead of any direct XML representation of these formats. The header field SHALL minimally contain a "marking" parameter or contain both the "type" and "label" parameters. Zeilenga & Melnikov Informational [Page 8] RFC 7444 Security Labels in Internet Email February 2015 This header field may be extended to include additional parameters by future document formally updating (or replacing) this document. Implementations SHOULD ignore additional parameters they do not recognize. This recommendation is not a mandate so as to allow agents to process a message with an SIO-Label header field with unrecognized parameters differently than a message with an SIO-Label header field without the unrecognized parameters. Each message SHALL contain zero or one SIO-Label header field. Extended Example: SIO-Label: marking*=us-ascii'en'EXAMPLE%20CONFIDENTIAL; fgcolor = black ; bgcolor = red ; type=":ess"; label*0="MQYG"; label*1="ASkCAQM=" The Extended Example is equivalent to the ESS Label Example above. 5. The SIO-Label-History Header Field Any service agent MAY record label changes in an SIO-Label-History header. This header field is intended to provide trace information (and only trace information). For instance, it can be used to record the label change when an SIO-Label header is added, modified, or deleted by a service agent. This field can be used in other situations as well. For instance, a gateway that translates X.400 messages to RFC 5322 mail can use this header field to record labeling changes made while translating a message. The SIO-Label-History header field is considered to be a trace field as defined in Section 3.6.7 of [RFC5322]. The formal syntax of the SIO-Label-History header is the same as the SIO-Label, but with the following parameters: o change - one of "add", "replace", "delete". o changed-by - contains a string identifying the agent, commonly the agent's fully qualified domain name. o changed-at - contains a date-time production, as specified in [RFC5322], representing the date and time the header was rewritten. o changed-comment - contains a string containing a comment. Zeilenga & Melnikov Informational [Page 9] RFC 7444 Security Labels in Internet Email February 2015 o marking, fgcolor, bgcolor, type, label - records the message's label information prior to adding, modifying, or deleting SIO- Label, using the same parameter syntax used for SIO-Label. These parameters are absent when the change action is "add". o new-marking, new-fgcolor, new-bgcolor, new-type, new-label - records the message's label information after adding, modifying, or deleting SIO-Label, using the same parameter syntax used for corresponding SIO-Label parameters. These parameters are absent when the change type is "delete". The header field SHALL minimally contain the "change", "changed-by", and "changed-at" parameters. This header field can be extended to include additional parameters by future documents formally updating (or replacing) this document. Each message can contain zero or more SIO-Label-History header fields. All SIO-Label-History header fields should immediately follow the SIO-Label header field, if any, and be grouped together. Additional SIO-Label-History header fields should be added immediately preceding any existing SIO-Label-History header fields. Zeilenga & Melnikov Informational [Page 10] RFC 7444 Security Labels in Internet Email February 2015 SIO Label History Add, Modify, Delete Example: SIO-Label-History: marking="EXAMPLE CONFIDENTIAL"; fgcolor=black; bgcolor=red; type=":xml"; label*0="PFNlY0xhYmVsIHhtbG5zPSJodHRwOi8vZXhhbX"; label*1="BsZS5jb20vc2VjLWxhYmVsLzAiPjxQb2xpY3lJ"; label*2="ZGVudGlmaWVyIFVSST0idXJuOm9pZDoxLjEiLz"; label*3="48Q2xhc3NpZmljYXRpb24+MzwvQ2xhc3NpZmlj"; label*4="YXRpb24+PC9TZWNMYWJlbD4="; change=delete; changed-by="delete.example.com"; changed-at="18 Feb 2013 9:24 PDT"; changed-comment="delete" SIO-Label-History: marking="EXAMPLE CONFIDENTIAL"; fgcolor=black; bgcolor=red; type=":ess"; label="MQYGASkCAQM="; new-marking="EXAMPLE CONFIDENTIAL"; new-fgcolor=black; new-bgcolor=red; new-type=":xml"; new-label*0="PFNlY0xhYmVsIHhtbG5zPSJodHRwOi8vZXhhbX"; new-label*1="BsZS5jb20vc2VjLWxhYmVsLzAiPjxQb2xpY3lJ"; new-label*2="ZGVudGlmaWVyIFVSST0idXJuOm9pZDoxLjEiLz"; new-label*3="48Q2xhc3NpZmljYXRpb24+MzwvQ2xhc3NpZmlj"; new-label*4="YXRpb24+PC9TZWNMYWJlbD4="; change=replace; changed-by="modify.example.net"; changed-at="18 Feb 2013 8:24 PDT"; changed-comment="replaced with XML variant" SIO-Label-History: new-marking="EXAMPLE CONFIDENTIAL"; new-fgcolor=black; new-bgcolor=red; new-type=":ess"; new-label="MQYGASkCAQM="; change=add; changed-by="add.example.net"; changed-at="18 Feb 2013 7:24 PDT"; changed-comment="added label" Zeilenga & Melnikov Informational [Page 11] RFC 7444 Security Labels in Internet Email February 2015 6. IANA Considerations The SIO-Label and SIO-Label-History header fields have been registered in the "Provisional Message Header Field Registry" in accordance with [RFC3864]. Header field name: SIO-Label Applicable protocol: mail [RFC5322] Status: provisional Author/change controller: Kurt Zeilenga (kurt.zeilenga@isode.com) Specification document(s): RFC 7444 Header field name: SIO-Label-History Applicable protocol: mail [RFC5322] Status: provisional Author/change controller: Kurt Zeilenga (kurt.zeilenga@isode.com) Specification document(s): RFC 7444 7. Security Considerations Sensitive information should be appropriately protected (whether labeled or not). For email messages, it is generally appropriate for the sending entity to authenticate the receiving entity and to establish transport-level security, including protective services for both data integrity and data confidentiality. When a receiving entity makes authorization decisions based upon assertions of the sending entity, including assertions of identity, it is generally appropriate for the receiving entity to authenticate the sending entity. This document provides a facility for expressing the sensitivity of an email message. The mere expression of actual sensitivity generally does not elevate the sensitivity of the message; however, expressions of sensitivities can themselves be regarded as sensitive information. For instance, a marking of "BLACK PROJECT RESTRICTED" could disclose the existence of a sensitivity project. The SIO-Label header field expresses the sensitivity of the whole message, including the header and body. This document does not provide a means to express the sensitivity of portions of an email message, such as the possibly different sensitivities of various MIME parts that the message may be composed of. The approach used in this document favors simplicity and ease of use (i.e., a single expression of sensitivity) over the complexity and difficulty of marking and labeling portions of a message. Zeilenga & Melnikov Informational [Page 12] RFC 7444 Security Labels in Internet Email February 2015 The expressed sensitivity can be used in determining how to handle a message. For instance, the value of the SIO-Label header field (or lack thereof) can be used to determine if it is appropriate to be forwarded to a particular entity and, if so, what minimum security services ought to be used in the forwarding exchange. The mechanism for determining how to handle a message-based expressed sensitivity is beyond the scope of this document. The actual content may have more or less sensitivity than indicated by the security label. Agents should avoid lowering security requirements for message exchange with a particular entity based upon conveyed sensitivity. This protocol does not itself provide message-signing services, such as used in providing message integrity protection, non-repudiation, and binding of attributes (such as the security label to the message). While it possible that this protocol could be used with a general message-signing service, this document does not detail such use. While security label and display marking parameters are expected to express the same sensitivity, nothing in this specification ensures that the security label and display marking values express the same sensitivity. For instance, an MUA could submit a message that contains a security label that expresses one sensitivity and a display marking with a different sensitivity, and by doing so, possibly cause an SA to inappropriately handle the message. It is generally appropriate for each SA using the SIO-Label values to determine if the security label and display marking values express the same sensitivity and, if not, take appropriate action (such as rejecting the message). This document also provides a facility for expressing changes to the label of a message. This is intended to be used for trace purposes only. It is noted that the SIO-Label-History header field can include sensitive information and, as such, can be removed from the message when its inclusion would result in disclosure of inappropriate information. Zeilenga & Melnikov Informational [Page 13] RFC 7444 Security Labels in Internet Email February 2015 8. References 8.1. Normative References [CSS3-Color] Celik, T. and C. Lilley, "CSS3 Color Module", W3C Candidate Recommendation CR-css3-color-20030514, May 2003, <http://www.w3.org/TR/2003/CR-css3-color-20030514>. [RFC2119] Bradner, S., "Key words for use in RFCs to Indicate Requirement Levels", BCP 14, RFC 2119, March 1997, <http://www.rfc-editor.org/info/rfc2119>. [RFC2231] Freed, N. and K. Moore, "MIME Parameter Value and Encoded Word Extensions: Character Sets, Languages, and Continuations", RFC 2231, November 1997, <http://www.rfc-editor.org/info/rfc2231>. [RFC2634] Hoffman, P., Ed., "Enhanced Security Services for S/MIME", RFC 2634, June 1999, <http://www.rfc-editor.org/info/rfc2634>. [RFC3864] Klyne, G., Nottingham, M., and J. Mogul, "Registration Procedures for Message Header Fields", BCP 90, RFC 3864, September 2004, <http://www.rfc-editor.org/info/rfc3864>. [RFC3986] Berners-Lee, T., Fielding, R., and L. Masinter, "Uniform Resource Identifier (URI): Generic Syntax", STD 66, RFC 3986, January 2005, <http://www.rfc-editor.org/info/rfc3986>. [RFC4648] Josefsson, S., "The Base16, Base32, and Base64 Data Encodings", RFC 4648, October 2006, <http://www.rfc-editor.org/info/rfc4648>. [RFC5234] Crocker, D., Ed. and P. Overell, "Augmented BNF for Syntax Specifications: ABNF", STD 68, RFC 5234, January 2008, <http://www.rfc-editor.org/info/rfc5234>. [RFC5322] Resnick, P., Ed., "Internet Message Format", RFC 5322, October 2008, <http://www.rfc-editor.org/info/rfc5322>. [X.411] ITU-T, "Message Handling Systems (MHS) - Message Transfer System: Abstract Service Definition and Procedures", ITU-T Recommendation X.411, June 1999. Zeilenga & Melnikov Informational [Page 14] RFC 7444 Security Labels in Internet Email February 2015 [X.690] ITU-T, "ASN.1 encoding rules: Specification of Basic Encoding Rules (BER), Canonical Encoding Rules (CER) and Distinguished Encoding Rules (DER)", ITU-T Recommendation X.690, November 2008. [XML] Bray, T., Paoli, J., Sperberg-McQueen, C., Maler, E., and F. Yergeau, "Extensible Markup Language (XML) 1.0 (Fifth Edition)", W3C Recommendation REC-xml-20081126, November 2008, <http://www.w3.org/TR/2008/REC-xml-20081126>. 8.2. Informative References [RFC0822] Crocker, D., "STANDARD FOR THE FORMAT OF ARPA INTERNET TEXT MESSAGES", STD 11, RFC 822, August 1982, <http://www.rfc-editor.org/info/rfc822>. [RFC2045] Freed, N. and N. Borenstein, "Multipurpose Internet Mail Extensions (MIME) Part One: Format of Internet Message Bodies", RFC 2045, November 1996, <http://www.rfc-editor.org/info/rfc2045>. [X.841] ITU-T, "Security information objects for access control", ITU-T Recommendation X.841, October 2000. [XEP258] Zeilenga, K., "XEP-0258: Security Labels in XMPP", XEP XMPP Extension Protocols, April 2013. Zeilenga & Melnikov Informational [Page 15] RFC 7444 Security Labels in Internet Email February 2015 Acknowledgements The authors appreciate the review, comment, and text provided by community members, including Dave Cridland, Brad Hards, Russ Housley, Steve Kille, Graeme Lunt, Alan Ross, Jim Schaad, and David Wilson. Authors' Addresses Kurt Zeilenga Isode Limited EMail: Kurt.Zeilenga@isode.com Alexey Melnikov Isode Limited 14 Castle Mews Hampton, Middlesex TW12 2NP United Kingdom EMail: Alexey.Melnikov@isode.com Zeilenga & Melnikov Informational [Page 16]